MyTRUMPF login

Achieve more and activate our customer portal

Individual, informative and intuitive to operate. With the MyTRUMPF customer portal, you can bundle many processes that are connected with your TRUMPF machinery in a central location. The advantages are evident: Better overview, direct access and a discernibly reduced workload for you. Once it is set up you will benefit on a daily basis. Your personal online customer portal is ready for you.

MyTRUMPF makes many things easier for you

Machine data in one location

All service calls under control

An e-shop that knows your needs

Overview of your TruTops software products

Expert knowledge from sheet metal professionals for sheet metal professionals

The new dimension of efficiency

Reduced downtime

Send your service calls and request a quote for your spare parts in our e-shop around the clock.

Faster product search

Find the right spare parts fast and comfortable.

Greater transparency

Overview of your machinery and service calls in one place.

Better planning

Be up-to-date about your current service calls thanks to the Service App and MyTRUMPF.

More know-how

Be up-to-date about new products and technologies with our expert knowledge.

MyTRUMPF features at a glance

Service calls: React directly on your machine

Context help, online messenger and service monitor at the same time. If a TRUMPF technician has to be called out, you can communicate this via the service app directly from the production hall or alternatively via our customer portal on the Internet site. No queues. Progress is displayed in real time. The current status of ongoing service calls is available at all times.

E-shop: Send in your order enquiries around the clock

The TRUMPF e-shop makes your purchasing easy, rapid and focused. It helps you to identify the correct genuine parts, compares the order with your machines and offers you many ways to determine the correct and individually suitable genuine part. Make use of the benefits of the TRUMPF e-shop and send your order enquiry for genuine parts directly to us.

Machinery and software: Take a look in the log book

Find the relevant data and the current set-up for each of your machines. You can also directly download operator's manuals. Besides your machinery overview, you can also view your complete TruTops software products in MyTRUMPF with details about software options and interfaces.

Know-how: Directly apply expert knowledge

Use our Know-how area for helpful application tips and specialist knowledge. Our experts regularly upload new technical articles for you here. VIew helpful videos of our series "Ask the Experts." where our experts address the daily questions and challenges in sheet metal processing.

Service App: Technical customer service via an app

Be it a technical problem, a spare part, or a question concerning maintenance – with the Service App and your free MyTRUMPF account you can submit your service messages to our Technical Service team quickly and easily at any time.

Find out more

This is how to set up MyTRUMPF in accordance with your own wishes

Simply register with your customer number or machine number.

Confirm

Please confirm the link that will be sent to you via e-mail.

Activation

Wait for the security checks by TRUMPF and subsequent activation. Then you are ready to go.

Do you want to get started with MyTRUMPF? Register now

Are you a TRUMPF customer but don't have a MyTRUMPF account yet? Then register now free of charge to access numerous benefits.